Solutions » Solution City » NEW Bank Solutions

Traditionally in the banking and financial services area self-service systems are extensively used. Now, using kiosks with modern hardware and software, new services can be implemented.

By means of kiosks online banking services can be conveniently integrated – the customers can easily conduct usual transactions (account management, transfers, and credit inquiries) or can request further information either immediately as a printed copy or as a download on a PDA. With the help of kiosks complex financing offers can be communicated comfortably and transparently to win new customers. In an easy way simulations can be conducted and forms filled in. Using smartcard authentication, transactions can be conducted legally secure.

Via separate displays, which are managed from a kiosk, contextual videos on the topics can be displayed to originate a comprehensive experience. By means of kiosks potential clients can communicate to the bank directly to ask questions, submit suggestions or answer surveys. Interested customers can obtain real-time stock market information as well as manage their portfolio. Immediately at the kiosk you can create stock analyses (using analysis tools), buy funds or shares, and obtain background information. If appropriate, the money-oriented applications can be combined with other services: e.g. payment of bills for water, electricity, gas or telephone. Another interesting possibility is the option to buy tickets for shows or sport events directly at the kiosk. It is also possible to choose place, pay cash, by credit card, or by EC card and get a receipt or a voucher.

Available solutions for banks Online Banking Financial explorer: interactive consultancy for financial services Sales and self-service kiosks, EC, cash and credit card kiosks Interactive infotainment like property offering and financing offer Live video conference for financial specialists Software and solutions for electronic advertising displays and digital signage Information kiosks with an account statement printer

Advantages Reduction of transaction costs by transferring standard customer procedures to kiosks and increase of revenues through higher customer loyalty Increasing effectiveness of customer consulting, because routine operations are reduced and the customer consultants can focus on the optimal consulting, as well as enabling direct channel between the bank and the customer Reduction of printing costs by displaying information at the kiosk on demand Image advantages over your competitors