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Kiosks offer all citizens equal opportunities to access official information of the public authorities without having their own computer. They are also necessary for implementation of accessibility, which means for enabling unrestricted access to information. Because only one third of the population has access to the Internet, the ones who have no other possibility to use electronic services, can handle administrative procedures also via kiosks.

By highly adjustable solutions, which can be changed per motor, it is very easy for the wheelchair users to handle the interactive screens. By the use of touch screens the citizens can be intuitively advised, which is ideal for those who are not used to work with computers. Because all devices like card reader, printer or ID card scanners are integrated into the device itself, perfectly secure processes are possible. In case of problems or need in additional advice a citizen can establish connection with a call center via telephone or video conference and therefore get a live contact person.

With kiosks a citizen gets a chance to communicate to the administration directly without increasing administration costs. These new virtual public offices can be installed not only in public offices, but also in shopping centers, universities or in public places. Possibility to combine kiosks with big displays allows displaying interesting multimedia content, for example videos, animations or latest news. Kiosks also allow conducting citizen surveys to improve administrative procedures or services to the citizens.

Available solutions for public authorities and municipal councils Official information and automated transactions Tourism and local events Automated ticket sales Interactive store and product search Municipal information Hot spot management, authentication, authorization, billing Solutions for electronic advertising displays and digital advertising Electronic information systems for citizens, public information kiosks, as well as information kiosks in municipalities and social organizations

Advantages Improvement of the relationships with the citizens by facilitating and speeding up administrative procedures Using again the investments into the Internet applications for kiosk applications Improving productivity of the officials by relieving them from routine tasks, so that they can concentrate on the difficult procedures Reduction of the transaction costs by using electronic services Creating a direct communication channel between administration and citizens Reduction of printing costs by displaying information at the kiosk on demand Improving the image of the administration Improving access to the administration in the rural area, where people usually cannot use all administrative services